We take great care to ensure that every work arrives in exceptional condition and that your collecting experience is as smooth as possible. This page explains ordering, shipping, returns, cancellations, and care for original artworks and commissions purchased from Eriks Art Studio LLC ("the Studio," "we," "us"). It forms part of our Terms of Service.

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What We Sell

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The Studio sells original artworks by Erik Kling and accepts commissions for new works. We do not sell prints, editions, photography, framing services, or gift cards through this website.

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Return Policy

United States Clients

 

• Returns of original artworks are accepted within 14 days of delivery.

• Return shipping is complimentary for eligible U.S. orders.

• Refunds are processed to the original payment method once the artwork has been received in its original condition and inspected.

 

International Clients

Collectors outside the United States also have 14 days from the date of delivery to request a return. You may choose either store credit for the full purchase price, or a refund to your original payment method less a 20% processing fee calculated on the total purchase amount. Return shipping for international orders is arranged through the Studio and is at the collector's expense unless the work arrived damaged or was materially misrepresented.

All international returns must be shipped in the original packaging, including the certificate of authenticity, and arranged through the Studio in advance. Refunds are issued in U.S. dollars and are subject to the exchange rate at the time of processing.

Exceptions

 

• Commissioned artworks are final sale and cannot be returned.

• Oversized works — longer than 60 inches (152 cm) on any side or requiring crating or special handling — remain covered by the 14-day return right but do not qualify for complimentary return shipping.

• Artworks that have been stretched, cropped, reframed, varnished, or altered in any way after purchase are not eligible for return.

• No returns or refunds are accepted after the 14-day period, except where required by law.

 

Damaged or Misrepresented Works

If a work arrives damaged or has been materially misrepresented, it may be returned for a full refund within 14 days of delivery, and the Studio bears the return shipping cost. See the Damage Policy below.

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How to Initiate a Return

Email erik@eriksartstudio.com within 14 days of delivery with your order number, the title of the work, and the reason for return. We will confirm eligibility, provide packing instructions, and arrange secure shipping. Please do not ship a work back before receiving our confirmation.

Cancellation Policy

 

• Orders for available original artworks may be cancelled for a full refund at any time before the work has been handed to the carrier.

• Commissions cannot be cancelled once the creative process has begun. Any deposit paid for a commission is non-refundable from that point; the commission agreement governs.

• Once a work has shipped, the order can no longer be cancelled but may qualify for return under the Return Policy.

To cancel, email erik@eriksartstudio.com as soon as possible with your order number.

Prices

Prices are stated in U.S. dollars and are final at the time of purchase. Each work is unique; we do not offer retroactive price adjustments if a price changes after your order is placed. The Studio maintains identical pricing for each work across every platform on which it is listed.
 

Delivery & Shipping

Destinations

We ship to most countries worldwide. If your destination is not offered at checkout, contact us and we will explore a shipping solution.
 

What to Expect

After your order is confirmed you will receive a confirmation email. The work is then prepared, packed, and scheduled for shipment. When dispatched you will receive tracking information and an estimated delivery window.
 

Estimated Timelines
 

• United States: 7–14 business days after dispatch.

• International: 2–4 weeks after dispatch, depending on destination, customs clearance, and handling.

• Oversized or crated works may need additional lead time, which we communicate in advance.
   

Carriers, Insurance, and Risk of Loss

We work with established carriers and fine-art logistics specialists, including FedEx, UPS, DHL, and dedicated art shippers. Every shipment is insured by the Studio for the purchase price while in transit.

Title to the work and risk of loss pass to you when the work is handed to the carrier. Because we insure each shipment, the Studio handles any transit claim on your behalf under the Damage Policy below; you are not required to pursue the carrier yourself.

Customs, Duties, and Taxes

Applicable sales tax is calculated at checkout for U.S. orders. International collectors are responsible for import duties, VAT, and any customs fees charged in the destination country; these are not included in the purchase price.

Packaging

Each work is packed using protective materials, custom crates where necessary, and secure wrapping. Works on canvas may ship stretched or rolled depending on size; large works are crated.

Damage Policy

If a work arrives damaged, email erik@eriksartstudio.com within 48 hours of delivery with clear photographs of the damage, the packaging, and the shipping label. Keep all original packaging until the matter is resolved.
We will then arrange one of the following, at the Studio's election in consultation with you: a full refund to your original payment method; repair or restoration of the work where appropriate; or, for a commission, a replacement work on agreed terms. The Studio files and manages the insurance claim; you will not be asked to negotiate with the carrier or insurer.

Certificate of Authenticity

Each original work is delivered with a signed certificate of authenticity. The certificate should remain with the work and must be returned with it in the event of a return.

Artwork Care

 

• Display away from direct sunlight, high humidity, and rapid temperature changes.

• Handle with clean, dry hands or cotton gloves; lift by the stretcher or frame, never by the canvas.

• Dust gently with a soft, dry cloth. Do not use sprays, solvents, or cleaners on the surface.

• Store upright in a cool, dry place, wrapped in acid-free material, never face-down or stacked.

• Do not stretch, trim, varnish, or alter the work yourself; contact the Studio for guidance.

Professional installation is recommended for large or high-value works.

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Contact

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Eriks Art Studio LLC

1640 SW 23rd Terrace, Fort Lauderdale, FL 33312, United States

Email: erik@eriksartstudio.com